HiA brings people, enterprises and communities into a collaboration ecosystem – with individual private places to work, team spaces to plan, Digital Homes for organisations and ways to connect on your terms.
Start by thinking about the space you need and the work you, your team or your organisation need to do. Then choose the support and level of control required while building relationships that can grow with you.
Ubuntu as an operating principle
We want what strengthens one participant to create the possibility of strengthening many. In practice, that means useful tools, human support, respect for organisational choices and an economically sustainable way to build shared capability.
Your work may begin with a few people sharing ideas. It may need an organisation’s own files, permissions and meeting space. It may involve collaboration with others whose responsibilities must remain separate.
What matters is not only what the tools can do, but how we as individuals, teams and organisations can retain our identities, exercise meaningful control and remain responsible for how we use them.
HiA’s role is to help you choose a workable starting point, make the responsibilities clear and agree the support you need. You do not have to own infrastructure to have a meaningful say in how your organisation works.
Find what fits
There is no right or wrong level here.
Choose what makes sense for your work, the connections you want and your situation as an individual, a team or an organisation.
Participation comes first.
Join the HiA community without a subscription barrier. Participate, publish, convene and build relationships. After joining, you may choose to make a one-off contribution to shared capability; that choice does not change your access or status.
Eligible students can also use a light Workspace route for Files and Talk chat, with a modest storage allocation confirmed by HiA.
Explore Network participation →A private place to get things done.
For an individual or a group of up to five: work with files, documents, meetings and messaging within HiA’s shared, administered service.
A lighter starting point when you do not need your own organisational environment.
Explore Workspace →Your organisation. Its own space.
An environment with your organisation’s identity, members, permissions and governance. Keep your work together while HiA provides the agreed operational support.
A smaller organisation can need a Digital Home too. Governance matters as well as size.
Explore Digital Homes →Work together. Remain distinct.
Explore collaboration between compatible environments by consent, without merging identities or governance.
Supported functions, compatibility and responsibilities are assessed before a connection is promised.
Explore a connection →Different operating arrangements serve different needs. Bear in mind that more infrastructure does not necessarily mean a better fit.
Your organisation’s own environment, operated by HiA. Supporting infrastructure can be shared without making your organisation part of somebody else’s workspace.
A practical starting point for many organisations. Uwezo 15, 30 and 50 help us assess capacity and workload.
See the interim offer →A HiA-managed arrangement with additional infrastructure isolation or dedicated resources where scale, governance or workload justifies them.
Assessment and quotation. Sensitive work needs a discussion; it does not automatically require a dedicated server.
Discuss dedicated requirements →A Digital Home on infrastructure your organisation controls or sources, with HiA’s assessment, deployment, handover and continuing support agreed separately.
Assessment and quotation. Only expressly selected ongoing HiA services recur; your own supplier and operating costs remain.
Explore your own infrastructure →A managed service can remain the right long-term choice. Where your needs change, discuss capacity, portability, migration and responsibilities with HiA. Any additional work is scoped and agreed.
All standard public figures are in Rwandan francs (RWF). Network participation is complimentary. Paid service figures are interim and remain subject to scope, taxes and any separately agreed costs. For international customers, the proposal or payment instructions confirm the permitted payment currency and available payment methods.
01 / Join
Join the HiA community first. Participate, publish, convene and build relationships without a subscription barrier.
for individual and organisational Network participation
Network participation is the shared community layer. Workspace and Digital Homes add paid private collaboration or organisational capability when you need it.
Explore Network02 / Work
Private collaboration for yourself or a small group, within HiA’s shared service. Network participation is included.
RWF 17,500per member / month
If you need your own organisational identity, administration or governance, explore a Digital Home, even for a smaller team.
Choose Workspace03 / Build
Your organisation’s own environment, with its own identity and permissions, managed by HiA.
At 15 active people
Whole organisation / month equivalent
Year 1: RWF 487,500
Year 2 onward: RWF 179,167
The whole-Home fee is shared across the stated team size. It is not a per-seat tariff or an agreed instalment plan. See annual totals and Foundation.
Calculate for your teamConnect / specific requirements
Dedicated resources, your own infrastructure or collaboration between separate organisations.
Working for community benefit? Qualifying organisations can ask about assessed support. How Community Benefit works.
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Uwezo 15, 30 and 50 are capacity reference points – not prestige tiers. Workload and governance matter as well as headcount.
Year 1 establishes the Digital Home. From Year 2, the one-time Foundation is no longer part of the service cost.
| Per person / month equivalent at reference team size | Whole Home / month equivalent | Annual whole Home reference |
|---|---|---|
| Uwezo 15 · 15 active peopleRWF 32,500Year 1→RWF 11,944Year 2 onward | RWF 487,500Year 1→RWF 179,167Year 2 onward | RWF 5,850,000Year 1→RWF 2,150,000Year 2 onward |
| Uwezo 30 · 30 active peopleRWF 18,056Year 1→RWF 7,778Year 2 onward | RWF 541,667Year 1→RWF 233,333Year 2 onward | RWF 6,500,000Year 1→RWF 2,800,000Year 2 onward |
| Uwezo 50 · 50 active peopleRWF 12,333Year 1→RWF 6,167Year 2 onward | RWF 616,667Year 1→RWF 308,333Year 2 onward | RWF 7,400,000Year 1→RWF 3,700,000Year 2 onward |
The per-person figures are illustrations at the stated reference team sizes, not per-seat tariffs. Whole-Home amounts remain the charging basis. A smaller team on the same capacity reference has a higher per-person equivalent. Monthly figures are annual amounts divided by 12; they are not an instalment quote. Taxes, third-party costs and separately scoped work are not included.
A separate organisational environment: identity and standard branding, members and permissions, administrator configuration, core collaboration setup, standard backup integration where applicable and agreed initial onboarding and orientation.
The proposal specifies the apps, storage, backup/retention, support, onboarding and responsibility boundaries. Bespoke configuration or substantial migration is scoped separately.
Annual, twice-yearly (biannual), quarterly or monthly arrangements may be agreed. Annual payment will normally offer the lowest overall cost.
Available payment methods may include card, bank transfer and mobile money, depending on the payer’s location and the payment route. For international customers, the permitted payment currency and any applicable conversion are confirmed before payment.
A monthly equivalent is not an instalment quote. Your proposal confirms the deposit or milestones, payment dates, service term and any financing or administration adjustment. Year 2 figures show the current interim recurring rate, not a price guarantee for future renewals.
No. A Managed Digital Home is a distinct organisational environment. HiA can share supporting infrastructure while keeping organisational identity, members, permissions, governance and state separate. A Dedicated Managed Digital Home adds an assessed infrastructure/isolation arrangement where it is needed.
Yes. An organisation may need its own environment at any size. The five-person Workspace limit is not a rule that smaller organisations must share. Uwezo references help assess capacity; they do not rank the importance of organisations.
Your proposal will confirm the actual primary hosting location, backup arrangements, relevant providers, administrative access and responsibilities for your service. HiA serves communities across Global Africa, including the continent, diaspora and international partners. Our infrastructure will continue to develop to support appropriate privacy, control, resilience and reach across the communities we serve.
Your organisation controls or sources the infrastructure, subject to a readiness review. HiA’s deployment, handover and continuing responsibilities are agreed. There is no automatic later-year HiA infrastructure, Uwezo or member charge; only selected continuing HiA services recur. Your own infrastructure, supplier and operating costs remain. A managed service can also remain the right long-term choice.
HiA Network is the complimentary participation and community layer. HiA Federation connects otherwise separate environments by consent. Supported functions, compatibility, data-sharing responsibilities and any work needed are assessed before a connection is promised. No universal cross-application sharing or automatic Federation subscription is offered here.
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